Enterprise Singapore to boost HR operations with three new initiatives

Enterprise Singapore, in collaboration with the Ministry of Manpower (MOM) and other agencies, has launched two new measures and enhanced another initiative to strengthen human resource operations. They are:

1. Enhanced HR Shared Services Scheme
2. Online self-help human resource portal
3. HR Tech pilot programme

During the Institute for Human Resource Professionals (IHRP) Conferment ceremony and office opening last Friday (6 April), second minister of manpower and home affairs, Josephine Teo said the initiatives will bolster human operations in three key ways:

• Improve access to self-help human resources;
• Scale up human resource shared services for greater human resource operational efficiency; and
• Promote the use of data and technology for better human resource decision making.

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Enhanced HR Shared Services Scheme

The first initiative is the enhanced HR Shared Services Scheme (HRSS). The scheme, piloted in 2015, has enabled around 150 companies to tap on trained human resource professionals and outsource the more manual and operational human resource functions including payroll processing and claims administration. Each participating company on average managed to shave 68 man-days over the 12-month pilot.

Following the successful pilot, the scheme has been enhanced with more pre-scoped services and a refreshed list of 22 providers. Teo, who is concurrently minister in the Prime Minister's Office, noted that with pre-scoped services now offered "at a fixed price" under the enhanced scheme, companies can also save the hassle of negotiating prices with service providers.

Online self-help human resource portal

The second initiative is an online self-help human resource portal for businesses jointly launched by Enterprise Singapore, NTUC Learning Hub and Chartered Institute of Personnel and Development (CIPD).

The report stated that the portal, which went live in March, has a wide range of easy-to-use and self-help HR resources arranged by enterprise growth stages and functional areas. It is designed to serve as the first point of help to source for best practices and solutions to common challenges.

Additionally, it covers various HR functional areas such as compensation and benefits, employee relations, learning and development, manpower planning, performance management and recruitment and selection. There are also bite-sized e-learning materials on the HR portal for easy learning and application. Companies can look forward to access useful links, reports and research to strengthen their awareness about latest HR developments.

HR Tech pilot programme

The third initiative is a new HR Tech pilot to help improve "job fit" for candidates in recruitment exercises and develop individualised training programmes for existing employees of a company. 

Enterprise Singapore appointed a pilot pool of HR technology providers with pre-scoped HR Tech solutions to provide companies access to the latest HR analytical tools and systems, to be more operationally efficient in their HR activities. In fact, firms will have access to nine pre-scoped and ready-to-go solutions such as artificial intelligence-powered curriculum vitae recommendations.

Not only that, companies can look forward to savings in costs and resources by adopting the right tools and solutions to implement operational HR activities, such as conducting employee surveys and benefits administration.

By putting in place the right systems and processes, businesses can focus on strengthening other HR areas as well as growing the company. Futhermore, businesses can receive funding support of up to 50% of qualifying costs, including a one-time setup cost (if applicable), a monthly subscription cost capped at 12 months.

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