Much of rules around office etiquette has completely changed over the last decade and as technology moves faster than ever so too are traditional office environments.
And at the same time office culture is more important than ever has studies show it's a key factor in attracting star talent. In fa,ct workplace culture can be as important as salary or benefits to some people. As managers create a great place to work with these tips from Robert Half on keeping your workspace rudeness free.
Essentially how you act will directly influence your staff so leading by example is the best tool you have in creating great office etiquette.
1. Be punctual, and pay attention
If you don't appreciate your employees being late then you need to arrive on time yourself. Even a few minutes can leave your staff feeling like they can do it too. Being fully present and involved in every interaction will have employees know you have your finger on the pulse and how they too should deal with clients and each other.
ALSO READ: Is lateness a problem in your office?
2. Discourage gossip and public criticism
It says more about the person sharing the gossip than what the details are about. As a manager stay above the fray, don't get involved and keep sensitive conversations to one-on-one encounters.
3. Be mindful and courteous
Here are some simple office rules of politeness to live by:
- If you share an office fridge keep your food covered and sealed
- Throw old food and drinks out at the end of the week
- Minimise distractions like speakerphones, messy workspaces and unanswered ringing telephones
4. Communicate with class
It doesn't matter how comfortable you are with your team also use appropriate language and avoid profanities. Think carefully before using humour, irony or sarcasm and set workplace standards for email and phone communication. And listen, communication goes two ways.
5. Show respect for downtime
Avoid going to work ill, this will not only harm your productivity or potentially get others in your office infected too but make employees feel like they need to work when they are sick too. Keep communication to office hours, by demonstrating your own work-life balance avoid late night calls and emails unless its an emergency. Respect employees off time and they will respect your time in the office.