With over 30 years of medical experience in hand, Dr Timothy Low has passed the baton as CEO of Farrer Park Hospital (FPH), to take up a role on the institution's board of directors, as part of the executive office.
Prior to joining Farrer Park Hospital in September 2015, Dr Low has been VP at Covidien, regional medical director at Schering-Plough, and CEO at Gleneagles Hospital Singapore, among other responsibilities.
Succeeding him as CEO is Dr Peng Chung Mien, who is presently CEO of the Farrer Park Group, bringing more than two decades of experience in both healthcare and business. Back in 1997, Dr Peng was CEO of ST Medical Services, and since 2010, he was EVP of Healthcare Logistics. Prior to this, he was chief medical officer of the Republic of Singapore Air Force.
In an exclusive, Human Resources spoke to Dr Timothy Low about his tenure as CEO, and the succession process:
1. After two award-winning years as CEO of Farrer Park Hospital, what led you to step down from this role and take up a board position?
My role was to build a strong team for the hospital and to increase the visibility and reputation of the organisation. Having groomed strong individuals who helm the key functions, and benchmarking our offerings across the region with over 25 awards under our belt, Farrer Park is in good hands and I feel comfortable going on to different challenges. Having a seat at the Board allows me to continue to advise and guide the team whilst working on my other passions in life.
2. What would you list as your most memorable moment as CEO?
The whole journey has been memorable. As the pioneering CEO who opened the doors of Farrer Park Hospital, so there are many milestones that resonates with me. The service transformation that cultivated service attitude of all staff, enabling customers who walk through the doors to experience the Farrer Park difference, the professionalism, the heart felt kindness, the groomed professional presence of the staff.
Seeing the feedback from patients and care-givers of their wonderful experiences is heart-warming as providing value, that is, an experience and outcome that is above and beyond expectations, to the anxious and the sick, was always my inspiration. I wanted to touch as many lives and make a difference in their lives and in a way I believe that is and will continue at FPH.
3. What is the number one priority you would like to accomplish within the next one year?
Enabling more opportunities to strengthen the reputation and partnerships of the hospital and in the region.
4. With Dr Peng at the helm, what developments do you foresee?
Dr Peng is concurrently the CEO of the Farrer Park Group, helming both hospital and group. Dr Peng is poised to bring better synergy amongst the three entities of hospital, medical centre and hotel. This will unlock more value for all stakeholders.
Photo / Provided