Malaysia to pilot QR code immigration clearance for citizens at KLIA starting January 2025

A 40-lane QR code immigration trial will be implemented at both KLIA terminals, expecting to reduce clearance time to five to seven seconds.

Starting January 2025, Kuala Lumpur International Airport (KLIA) will begin a pilot programme for a new immigration clearance system utilising QR codes for Malaysia citizens. 

According to a Facebook post by Minister of Home Affairs Datuk Seri Saifuddin Nasution Ismail, 40 dedicated lanes equipped with QR code technology will be available for Malaysia citizens in terminals 1 and 2, covering both arrival and departure areas. 

Currently, immigration procedures at KLIA rely heavily on manual counters and autogates with limited efficiency, the minister noted.

This new system aims to:

1. Significantly reduce clearance times, from 15-25 seconds with auto gates to just five to seven seconds per passenger. This speed improvement is expected to alleviate congestion, particularly during peak travel periods and holidays. 
2. Improve security and service efficiency using the latest technology and reduce potential security breaches.  

Through this QR code system, travellers will no longer need to physically present their passports during clearance, although carrying them remains mandatory. 

"Although immigration clearance using this QR code has been introduced, the manual counter facilities and the conventional auto gate system will continue to be available and can still be used as usual," Minister Saifuddin added.  

READ MORE: Malaysians entering Singapore on all land transport can use QR code immigration clearance at land checkpoints effective 2025