Roles with the most and least employee satisfaction at The Walt Disney Company

Data found interns working at the House of Mouse to have the most satisfying role in the company, with an average score of 4.37 out of five.

A recent study on the various roles at The Walt Disney company has found that being an intern obtains the highest job satisfaction while mechanics had the least job satisfaction.

The study conducted by MagicGuides analysed each Disney job role out of a 100 based on reviews given on Glassdoor. The following categories were examined, and a mean score was calculated out of five for every review of the particular job type:

• Job ratings
• Number of positive and negative recommendations
• CEO approval
• Business outlook
• Average salary of employees

For each category, the highest-rated job role are as follows.

The number of positive and negative recommendations looked into the overall number of people who would and would not recommend working for Disney. In this category, interns are revealed to highly recommend working for Disney while individuals in architecture departments are the least likely to recommend the job.

In contrast, architects took the top spot for CEO approval. The category represents the overall approval for Bob Iger, Disney’s CEO and the company’s management style. This would imply that Disney architects like the way the company is currently operating while employees in the costume department had the least CEO approval rank.

The business outlook category measures the duration an employee foresees themselves staying for and once again, architects envision themselves staying in the company followed by those working with animals. However, employees in the construction sector had the lowest mean business rating, implying that they might already be on the hunt for a new job elsewhere.

In the final category of average salary of employees, results revealed that directors working in Disney earn the highest of a median of USD242,000 while merchandising employees held the median salary of USD34,000.

As a whole, the top 10 highest-rated job role or sector at Disney are as follows:

From the data above, interns working at the House of Mouse have the most satisfying role in the company with an average score of 4.37 out of five. Interns also have the third highest CEO approval rank, totaling the final score of 74.38 out of 100.

The procurement role ranked second in place as they were shown to be the second-best in CEO approval and fourth in positive recommendations, giving this role a total score of 65.73 out of 100.

The third best job belonged to the senior managers as they obtain the third highest average salary and rated working at Disney 3.94 out of five, giving them a total score of 65.38 out of 100.

On the other end of the spectrum, the top 10 worst jobs in Disney have also been recorded below:

Results revealed that Disney’s mechanics are least satisfied with their jobs with an average working rating of 3.76 out of five. This score is likely to be attributed to the dangerous nature of the job as employees are required to fix rides that include water elements like ‘it’s a small world’. This brings the total working score to 23.79 out of 100.

Not too far off the scoreboard are employees working in the costume department as they hold the lowest CEO approval rank, indicating that they are extremely unhappy with how the organisation is managed. On average, the total working score for the costume department is 23.91 out of 100.

Third on the list belonged to the construction sector where they are least likely to see themselves staying in Disney for long. Overall, majority of the service roles belong to the bottom half of the list which may indicate that the employees themselves are unhappy in their roles but are still striving to give guests a positive experience.

Commenting on the findings, a MagicGuides spokesperson said that The Walt Disney Company saw an approximate employment of 225,000 individuals globally in 2023 and similar numbers can be expected this year.

Lead image / 123RF
In-line infographics / Provided by MagicGuides