It comprises three programmes which encourage companies to redesign jobs with the help of mentors; equip existing staff from other roles with skills to take up a security role; and more.

The Employment and Employability Institute (e2i) in Singapore has rolled out a Hospitality Training Support Package, comprising a series of training support programmes to help multi-skill and redeploy hospitality workers, thereby safeguarding their employment in the hard-hit sector.

The package consists of three programmes, as follows:

Mentor Assistance Programme

The Mentor Assistance Programme (MAP) was created in February 2020 to counter the impact on jobs as a result of COVID-19.

The programme encourages hospitality-related companies to redesign jobs and multi-skill their employees with the help of experienced mentors, thus allowing employees to take on other job roles and safeguard their jobs.

Under the programme, trainees will be given a monthly training allowance of S$100 during the training period, while mentors will be given a one-off incentive of S$100.

The e2i has been working with the Food, Drinks and Allied Workers Union (FDAWU) since February 2020 on this programme. As of May 2021, 33 companies with around 200 mentors and over 800 workers are now onboard this programme.

Security Training for All Roles

With the increasing demand for security officers in the hospitality industry, e2i developed the Security Training for All Roles (STAR) programme to equip existing staff from other roles with the relevant skills to take up the security function.

Under the programme, e2i will work with companies to design in-house training plans for their trainees. This would cover areas such as the screening of patrons or vendors, as well as operating the security systems in the security command centres.

Upon completion, companies must send their trainees for certification at the Police Licensing and Regulatory Department, where they will receive a security license before they can commence security work.

Trainees will be able to receive a monthly allowance of S$100 during the training period, or be retained in the job for at least six months upon the completion of their training.

The programme is currently being piloted at the Tanglin Club.

Generic Essential Training

With COVID-19 increasing the need for staff to adapt to new processes and adhere to new health and safety protocols, the Generic Essential Training (GET) programme was initially developed to equip staff with knowledge of Safe Distancing and Personal Data Protection processes, but can also include other COVID-19 related training.

Currently being piloted at Tanglin Club, a training allowance of up to S$144 will be given during the training duration of GET.

Commenting on the overall package, e2i CEO Gilbert Tan noted that companies need to look long-term and review their business model or workflow during this difficult time.

"We urge businesses to think about how they can retain their valuable employees. Rather than exercising short-term cost-cutting measures, companies should focus on training and multi-skilling, which will allow them to second staff to different functions and plug in the manpower gaps that they are currently facing as well."

Photo / FDAWU's newsroom

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