Winning Secrets: Bank Muamalat measures success by the positive impact made on the lives of others

To Anton Hendrianto, Head of People Development & Culture, Bank Muamalat Indonesia, success is not measured in materials, but in creating and maintaining balance in life. Find out more about the company's humble mission. 

Having won gold for Excellence in Employer Branding, silver for Excellence Graduate Recruitment and Development, and bronze for Excellence in Leadership Development at HR Excellence Awards 2020 Indonesia, Anton Hendrianto, Head of People Development & Culture, Bank Muamalat Indonesia shares the company’s strategy to maximise its business, continuously be creative, and motivate its employees.

Q How do you feel about winning this award?

Alhamdulillah… First of all, we would thank Allah SWT so we could win these awards. Thank you to HC and the entire BMI team, especially People Development & Culture, who worked so hard so we could be finalists for seven categories and win the three of them at HR Excellence Awards. It’s a great achievement. We would also like to thank Human Resource Online, who produced HR Excellence Awards for HR practitioners like us to showcase our achievements and reward our team. It means a lot for us HR practitioners because it can make us feel proud and delighted. It can boost our confidence and validate our hard and smart work. Hopefully, this can also motivate our employees to do more and win many other awards.

Q What is the winning formula that led to your success?

Success, for me, is not always measured in materials. On the contrary, I believe that success is measured by the positive impact you have on the lives of others. Success, for me, is also creating and maintaining balance in life.

Our goal is to build a company in accordance with our vision and mission to benefit the company itself, employees and society. Our strategy is always to maximise our business, as well as develop and optimise digital initiatives along various lines so that everything runs effectively and efficiently.

Of course, in achieving our goal, there are various kinds of challenges, both external and internal. The challenge externally is the current uncertain condition due to the pandemic. In this condition, we must be more creative in dealing with it. One of the ways is by maximising digital media to keep operations running. Meanwhile, the internal challenge is related to the processes which are not yet optimal. Currently, we are continuing to review and evaluate each process to make it more optimal as part of continuously improving the way we work.

To be creative, we first have to change our mindset and believe that everything new is something we can learn from and practice, we have to be curious and get out of our comfort zone.

That way, it will be possible for us to be more creative and be able to go beyond the boundaries that are in ourselves.

Q What is your message to your in-house stakeholders who have supported you in this journey?

Our stakeholders are people who will impact the outcome of our business. We need to connect and engage with them so that we can achieve our goals. Every work they do should be counted.

For our stakeholders, I would like to sincerely express my gratitude for the amazing work you accomplished. Your hard work is impressive as you show your dedication to this company. I want you to know that I value the amount of effort you have put into your work. You are significantly appreciated as a part of this team. Once again, thank you for your hard and smart work.

I look forward to seeing your future achievements and successes! Salam IDEAL (Islami, Modern, Professional).

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