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The hub will be launched in phases, with concurrent customisation to cater to different departmental requirements such as inflight services, ground services, and engineering, among others.
Air India has launched an innovative learning hub as part of efforts to drive continuous learning within the organisation.
Named Gurukul.AI, the hub has been created in with Vihaan.AI, the airline’s five-year transformation programme, and is designed to create personalised upskilling paths for every employee through an assessment of their job roles, current competencies, and proficiencies. The platform integrates competency frameworks mapped to various roles within the organisation and ensures accessibility to relevant modules, the airline shared.
"With this learning hub, Air India has made a wealth of knowledge readily accessible to its employees. The platform is created to motivate employees to continuously enhance their skills, cultivating a culture of 'own your growth' through self-paced upskilling options," it added.
The primary focus of the platform, as elaborated, is to "cultivate state-of-the-art, world-class capabilities within Air India," thereby enhancing employee productivity and skill sets to exemplify global standards. It also leverages advanced technologies such as AI, with the aim to provide a holistic system that evaluates skills and provides hyper-personalised recommendations based on an individual's unique learning trajectory; while emerging technologies within the portal will allow employees to view their progress via automated analytics, and assist them in performance management.
In that vein, the platform also features game-like elements and hyper-personalisation, such as a feature that is able to 'talk' to the learners. This, the airline explained, will motivate employees to progress, complete milestones, and unlock achievements, ultimately creating a sense of accomplishment.
Gurukul.AI also includes:
- A suite of more than 70,000 advanced learning tools including just-in-time learning modules, micro-learnings, accessible mobile learning resources, and engaging video-based modules, among others;
- Features such as a leader board integrated into the platform, which the organisation believes would encourage encourages active engagement vis-a-vis team learning; alongside a learning wallet along with opportunities to earn rewards, as an incentive for employees to strengthen their knowledge and skills.
Commenting on the new hub, Dr Suresh Tripathi, Chief Human Resources Officer, Air India, said: "The introduction of Gurukul.AI exemplifies Air India’s dedication to cultivating a futuristic-learning experience, attuned to the unique needs of every single employee. In a rapidly changing world, the speed of upskilling and the availability of world-class learning content through digital innovations is imperative.
"Through this business-driven strategy, we are resolute in transforming Air India into an authentic learning organisation."
Gurukul.AI will be launched in phases, with the airline concurrently integrating emerging technologies and customising the system to cater to different departmental requirements such as inflight services, ground services, and engineering, among others. In the upcoming phases, the platform will also offer advanced, AI-driven solutions for pilot training management.
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