Hong Kong has set up self-service kiosks across Guangdong Province to facilitate the Cross-boundary Public Services initiative

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The kiosks can now be found in Guangzhou, Shenzhen Qianhai and Futian, as well as in Zhuhai.

To facilitate residents and enterprises in Mainland cities of the Guangdong-Hong Kong-Macao Greater Bay Area (GBA), Hong Kong has set up self-service kiosks in Guangzhou, Shenzhen Qianhai and Futian, as well as Zhuhai to promote the Cross-boundary Public Services initiative with Guangdong Province.

The public can use the Hong Kong Cross-boundary Public Services self-service kiosks located in the following locations to access various public services of Hong Kong without the need to travel to the SAR in person:

• Guangzhou Municipal Government Service Center (5/F)
• Qianhai e-Station Government Service Center of Shenzhen Municipality (1/F)
• Futian e-Station Comprehensive Service Center of Hetao Shenzhen-Hong Kong Science and Technology Innovation Cooperation Zone (1/F)
• Zhuhai Citizen Service Center (Comprehensive Government Service Hall, 3/F, Building 1)

The Cross-boundary Public Services self-service kiosks currently provide around 70 public services from 11 government bureaux and departments as well as related organisations, encompassing areas commonly used by enterprises and the public, including:

• taxation,
• company registration,
• property and vehicle enquiry and registration,
• personal identification documents and applications for entry of talent,
• welfare and education,
• healthcare,
• immigration clearance,
• urgent assistance, as well as
• culture and tourism.

Members of the public can use the self-service kiosks to perform data entry, document scanning, and result printing to enjoy one-stop access when applying for various public services.

An "iAM Smart" self-registration kiosk is also set up at the locations mentioned above to enable Hong Kong residents working and living on the Mainland to register for, or upgrade to, "iAM Smart+" directly to enjoy convenient online public services.

A spokesperson for the Digital Policy Office (DPO) said the DPO will continue to discuss with the Guangdong Provincial Administration of Government Service and Data to set up self-service and self-registration kiosks in more Mainland cities of the GBA to cope with the demands of residents and enterprises in the GBA for public services of Hong Kong.

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Image / HKSAR Government Press Releases