Applicants must present themselves to collect the passport by submitting an identity card, existing passport, and payment receipt. No representatives are allowed.
Refer to our latest update here, on how to renew your Malaysia passport effective 11 May, following the abolishment of the online system.
Malaysia's Immigration Department (Jabatan Imigresen Malaysia) has shared a short guide for Malaysians looking to renew their passports online.
The steps are as follows:
- Visit the online renewal portal.
- Choose from a list of offices to collect your passport from.
- Make payment via credit or debit card.
- The date and time of passport collection will be determined by the system based on the day and time the application is made.
Terms to note:
- Applicants must be 13 years old and above who have been issued with an e-passport (chipped passport).
- The applicant must fill in the correct and accurate information in the space provided in the system. If there is false information/declaration, the application will be rejected and legal action may be taken under Section 12 (1) (c) of the Passport Act 1966 (Act 150).
- For applicants under the age of 18: Only legal guardians who have given permission during the previous application are allowed to apply online. The legal guardian must be present at the immigration office during the collection of the passport. If the guardian is not present, the passport will not be handed over.
- Applicants must upload a recent passport-sized photograph
- The payment rates are as follows:
- Ordinary application, 13 - 59 years old: RM 200
- Gold citizen (60 years and over): Rm100
- Applicants must present themselves to collect the passport by submitting an identity card, existing passport, and payment receipt. No representatives are allowed.
- Failure to submit documents or appear will result in the passport not being surrendered.
- Passport renewal under normal circumstances only.
- Passport Book must be in good condition (not damaged, scratched, exposed to water).
- Applicants whose passports are lost or damaged are not allowed to apply online.
- A citizen who is illegally or in violation of the law abroad is not eligible to apply for a passport online.
- Applicants under the age of 18 must bring a birth certificate and a valid guardian who has given permission must be present.
In September 2021, the High Commission of Malaysia, Singapore, advised all Malaysians in Singapore who need to apply for/renew their passports to do so at least six months before the expiry date of their passports.
It cited a "drastic increase" in applications/renewal of passports, following the tightened border control measures between both countries since April 2020.
In response to this, the High Commission had implemented the following:
- Extension of counter service hours till 7pm, since July 2020;
- Printing of passports at the Immigration Office in Johor, since September 2020; and
- An e-appointment and drop-box system, since February 2021.
Lead photo / Jabatan Imigresen Malaysia