This move was introduced and approved after PM Muhyiddin Yassin’s announcement of the PEMULIH package to help employees tide through the pandemic.

Employees who are under Malaysia’s Employees Provident Fund (EPF) can apply for i-Citra withdrawal, Kumpulan Wang Simpanan Pekerja (KWSP), or the EPF, has announced. This application process, which began on 12 July (Monday), is only open to those who are below the age of 55.

According to the department, via i-Citra, eligible members are allowed to withdraw up to a maximum of RM5,000, subject to the total combined balance in both accounts one and two.

The approved withdrawal amount will be paid out during a period of up to five months, with a fixed monthly payment of RM1,000 per month, subject to savings balance.

“The first payment is expected to be credited into the respective members’ bank accounts from August 2021,” KWSP shared.

Employees can apply for this facility at KWSP’s website at icitra.kwsp.gov.my, which the department highlighted is an “online-only” application process.

To ease the application process, KWSP reiterated, members must ensure that their mobile phone number matches the one in EPF’s record to receive a one-time password (OTP), in addition to having an active bank account to receive the payment.

The i-Citra withdrawal was introduced and permitted after the announcement of the PEMULIH package by Prime Minister Tan Sri Muhyiddin Yassin as “a temporary relief measure” to help EPF members tide through the COVID-19 pandemic.

Image / KWSP's Facebook

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