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Starting 3 January 2024, each Singaporean household can claim S$500 in CDC Vouchers 2024 digitally.
Singapore has launched its CDC Vouchers Scheme 2024, where each Singaporean household will be able to receive vouchers to be used in participating heartland merchants and hawkers, or supermarkets.
To assist residents in claiming and using the voucher, the Community Development Council (CDC) has released a set of frequently asked questions (FAQs) on the scheme and its process.
Excerpts are shared below, and the full set can be found on the CDC website.
Q What is the CDC Vouchers Scheme 2024?
Starting 3 January 2024, each Singaporean household can claim S$500 in CDC Vouchers 2024 digitally.
Announced by Deputy Prime Minister and Finance Minister Lawrence Wong, these vouchers are part of the Government’s efforts under Budget 2022 and Budget 2023, to help Singaporean households cope with daily expenses and provide additional support from the S$1.1bn Cost-of-Living Package introduced in September 2023.
The value of the vouchers will be allocated equally (i.e., S$250 each) to be spent at participating heartland merchants and hawkers, or at participating supermarkets. Singaporean households have until 31 December 2024 to claim and spend their CDC Vouchers 2024.
Q Who is eligible for the CDC Vouchers Scheme?
Each Singaporean household can claim S$500 in CDC Vouchers 2024. Of this, $250 can be spent at participating heartland merchants and hawkers, and the other S$250 can be spent at participating supermarkets.
Q How do I/does my household apply for the CDC Vouchers Scheme?
All Singaporean households will receive a notification letter on how to claim their CDC vouchers at go.gov.sg/cdcv, and only one member representing the household needs to make the claim digitally via Singpass.
Q How do I claim or retrieve my household's CDC Vouchers? Do I need to re-claim the vouchers?
Yes. Claiming process remains the same as past years' CDC Vouchers. Only one member representing the household needs to make the claim digitally via Singpass.
Visit go.gov.sg/cdcv, select 'CDC Vouchers 2024', and login with Singpass to claim your vouchers.
- You may also use go.gov.sg/cdcv to retrieve your previous voucher link by logging in to Singpass again.
- The voucher link will be sent via SMS, that will contain both the CDC Vouchers for using at participating heartland merchants and hawkers, and at participating supermarkets.
- These vouchers can be used till 31 December 2024.
Q What do I need to claim the vouchers?
You will require a valid Singpass account and smartphone to login and claim your vouchers. As emphasised, Singpass is required to verify identity and prevent fraudulent claims on behalf of the household.
Q I encountered problems with accessing my Singpass account or I have forgotten my Singpass password. What can I do?
Please refer to the following link for a list of frequently asked questions on Singpass. Alternatively, you may visit a Singpass counter located in all community centres/clubs (CC) across Singapore for assistance.
Q If I have already claimed my CDC Vouchers from the previous tranche, do I need to claim the CDC Vouchers 2024?
Yes, the CDC Vouchers Scheme 2024 is a new tranche. The vouchers from the previous tranche have expired on 31 December 2023.
Q What if I submitted the wrong mobile number?
When you sign up for your vouchers, a one-time password (OTP) will be sent to the mobile number you have keyed in for verification. If you had keyed in the wrong mobile number, you will not receive the one time password and you can return to the previous page to key in your mobile number again.
Vouchers will only be sent after you have verified your mobile number, which helps to ensure vouchers will not be sent to the wrong mobile number.
The one-time password will be sent to your registered mobile number. Vouchers will be sent to your verified mobile number.
Q What happens if I accidentally misplaced my printed vouchers?
Any misplaced vouchers may be used by anyone who picks it up. You may request for a re-print of your remaining vouchers at the CCs. However, a new set of S$500 vouchers will not be issued. Recipients are advised to exercise personal responsibility in safekeeping their vouchers as they are equivalent to cash.
Please note that the vouchers are non-refundable and/or non-exchangeable.
For the full set of FAQs, click here.
Speaking at the launch Of CDC Vouchers Scheme 2024, DPM Wong shared: "The CDC Vouchers Scheme is part of a comprehensive package that the Government has implemented to cushion the effects of inflation."
Other efforts also include the Assurance Package — last month, all adult Singaporeans, everyone above 21 years old, would have received up to $800 in cash from the Assurance Package.
DPM Wong also added that throughout the year, there will be an entire schedule of assistance and payouts, including additional U-Save rebates – that’s utilities rebates to help HDB households with their electricity and water bills, as well as additional rebates to offset their service and conservancy charges.
Lead image / 123rf
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