HR needs to retain its human aspect amid technology adoption: Study

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A study by Alight Solutions in Asia Pacific (APAC) revealed today (28 January) that companies in the region are largely unhappy with their HR technology platforms.

Titled The State of HR transformation Study 2018-19, the study examined more than 670 organisations across sectors in APAC, representing a total of 6.1 million employees. It aimed to determine these organisations' approaches to identifying and implementing low-effort, high-impact HR solutions.

Based on responses, the following key data was found:

Retaining the 'human' aspect of HR is a priority

Nearly 66% of organisations studied said HR has direct control of resources, either through direct reporting or through a matrix structure with a line reporting to regional or global HR.

Higher staffing proportion for HR business partners (HRBP) and for Centre of Excellence (CoE) roles even at large organisations indicates low maturity of HR operations/shared services. This thus results in a lower level of perceived effectiveness of both HRBP and CoE roles.

At the same time, HR capability gaps are restraining the effectiveness of HR, and was highlighted as a priority to be addressed. The study also found large organisations face this challenge more acutely due to greater advancement in their HR transformation journey.

Moving forward, field HR and generalists will play a vital role as the custodians of culture and employee relations.

 

 

The speed of automation adoption is increasing

According to the study, the adoption of automation in HR in APAC is "growing at an explosive pace". In fact, nearly 80% of respondents are evaluating automation use cases and building scale for future investments in the area.

Further, it was found that mature organisations are three times more likely to be in the advanced stages of robotics and cognitive adoption.

 

 

The following infographic also highlights the key anchors of a future-ready HR function:

Lead photo / 123RFInfographics / Provided