Tee Siew Lee now leads HR for Malaysia, while Sudeep Patnaik leads HR for India as well as talent acquisition for the Group. Both will work closely with Group CHRO, Lim Chee Gay.

Effective 9 August 2021, Tee Siew Lee (top left) and Sudeep Patnaik (top right) have taken on new HR roles at TDCX, an outsourced business service provider.

Tee Siew Lee 

Based in Malaysia, Tee is now Human Resources Director, TDCX (MY). Prior to this, she was the Human Resources Head at CEVA Logistics (Malaysia).

Speaking to Human Resources Online (HRO), Tee said her core responsibilities here are to "empower and cultivate talents within the company’s environment, a place for individuals to evolve in their careers and abilities by redefining ways for hiring, developing, retaining and engagement within the organisation."

In this role, her number one priority in the coming year will be to attract and retain the right talent, as well as "reimagine the workforce strategies for talent and growth," she added.

On the number one talent concern in Malaysia at the moment, Tee noted the country's tight labour market and mobility landscape, where "the process has become longer and costlier over time."

Sudeep Patnaik

Based in India, Patnaik has been appointed HR Head for India & Group Director for Talent Acquisition, TDCX. Most recently, he was Associate Vice President – Talent, Deloitte India (Offices of US).

While he would be heading HR for India, his Group role (in talent acquisition) will include countries across TDCX's remit, such as Malaysia, Philippines, Singapore, China, Japan, Spain, Colombia, India, Romania, Taiwan, and Korea, Patnaik told HRO.

He shared: "In my role, I would be responsible for building and executing the HR strategy for TDCX’s new site in Hyderabad, India, and grow the business. In addition, I would also be looking after the TA strategy, programmes, and innovation for TDCX at a group level."

Patnaik added that his top priority in the next year will be establishing and setting up the HR strategy for India operations, along with driving talent acquisition operation excellence and innovation at a group level.

The number one talent concern in India and the industry at the moment, he noted, involves "hiring the right talent in a record time and keeping them engaged throughout their journey."

Both Tee and Patnaik report in to Lim Chee Gay, Group Chief Human Resources, TDCX, who told HRO that on priority, the trio will be working together to build a strong HR team and to support and grow the business in attracting, retaining and developing its talents.

"It’s important for us to hire the right talent into the organisation, retain our workforce by supporting and developing our employees during this pandemic period."

He added that their immediate priorities across Malaysia, India, and other sites of TDCX include:

  • Hiring right and timely through TDCX's digitised processes, with predictive analytics to match candidate profiles with ideal profiles, and 360 sourcing channels.
  • Developing the workforce and supporting employees in their career progression
  • Engaging employees inclusively in a "very diverse organisation" through the firm's digital engagement and wellness/BeHappier platform
  • Usage of data analytics for intervention to attract, retain and develop employees
  • Win the war in social media’s employer branding

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