hybrid work model for employees in Mainland China

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The hybrid work model will eventually be rolled out to employees across its global offices such as in Singapore, Malaysia, Thailand, Indonesia, and the Philippines.

Trip.com Group, a global travel services provider, has announced it will implement a global hybrid work model where employees in Mainland China will first be given the option to work remotely on certain days each week, starting from 1 March 2022 (Tuesday).

This model will eventually be rolled out to employees across its global offices in countries such as Singapore, Malaysia, Thailand, Indonesia, and the Philippines.

According to Trip.com Group's statement, this decision was a result of two large scale, localised hybrid work trials in 2010, and 2021. Each trial focused on different groups of staff, and working models.

In the 2010 trial, it saw volunteers who worked from home for periods show an increase in participant work performance, and a decrease in labour turnover rates. As for the 2021 trial, the Group saw, after nearly six months of the trial, employees' willingness to participate rose to nearly 60%, and the turnover rate dropped by about one-third with no significant impact on performance.

Further, the trial's participant survey data revealed that more than nine out 10 (93%) employees felt they used their time more efficiently; close to four in five (78%) employees felt that a hybrid work model is conducive to an improved work-life balance, and three in four (75%) felt that their wellness levels improved, and were more creative during work.

This translated into employee and business performance as the Group shared that in its year-end performance results, there was no significant change in the percentage of employees at each performance level, on top of a 32% decrease in employee turnover rates.

"The promotion of hybrid working is a multi-win for companies, employees, and society. Not only does it improve employee satisfaction without compromising efficiency, it also helps reduce traffic congestion, and environmental protection; alleviates high housing prices, and regional disparities; and contributes to families, female career development, and higher fertility rates," said James Liang, Chairman of the Board at Trip.com Group.

"We hope that hybrid work models will be promoted more across mainstream Chinese companies in the future, which will have a positive and far-reaching impact on society, and economy."

RelatedHSBC Malaysia is empowering employees to work from home or from office via its hybrid work model for 2022


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