Up the ranks: Varthana promotes Chandra Kumar CS to the role of CHRO

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Alongside this role, he will also be leading the CX, and will be responsible for integrating the EX with the CX for the education NBFC.

Varthana, an education non-banking finance company based in India, has promoted Chandra Kumar CS to the role of Chief Human Resources Officer (CHRO), a position he will assume alongside leading customer experience.

With more than 20 years of experience in HR across various industries, Chandra comes with expertise in creating organisational culture, forging highly collaborative teams, and developing employees through mentorship and coaching.

According to his LinkedIn profile, Chandra was most recently the Senior Vice President & Head of Human Resources at Varthana. Prior to joining the company, he was Head of Business HR and HRSD at Mahindra Comviva, where he was responsible for driving the HR strategy for its global business units and driving excellence in HR service delivery. He also previously worked with Tata Communications, responsible for the effective implementation of the company's HR strategy, policies, practices, and systems for its global enterprise solutions business units.

Commenting on the appointment, Steve Hardgrave, CEO and Co-founder, Varthana, said: "Chandra’s elevation to the position of CHRO comes at an exciting time for Varthana, as we lay the foundation for long-term organisational growth. Employees being an integral part of growth Chandra has, over the past six years of association with Varthana, helped build a best-in-class and holistic employee experience through end-to-end human capital management.

"I congratulate Chandra on this elevation and am excited to see how he now strategically ties in employee experience to drive customer experience for Varthana."

Chandra added: "I am delighted with the trust shown by the organisation in providing this unique opportunity to work on not only the employee [experience] but also customer experience. I am excited to take up the challenge of integrating our customer and employee journeys to build and drive an impactful CX for the organisation.”

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Lead image / Varthana's website